Knowledge Center · Guide

Set up A2P texting yourself (10DLC)

The exact process we use — every screen, every trap. Follow it and your business texts will stop getting filtered.

Step by step
Get your paperwork right first

You need your legal entity name, EIN exactly as printed on your IRS letter, business address, and a live website. Carriers cross-check the EIN and address character-for-character — a mismatch is the #1 rejection.

Buy or confirm your business number

In your Solto account: Settings → Phone Numbers. Pick a local area code your clients recognize (Dallas metro: 214, 469, 972, 945). About $4/mo.

Open the Trust Center

Settings → Phone System → Trust Center. This is carrier registration HQ — click Start Registration under A2P Messaging (SMS).

Register your brand

The wizard pre-fills from your Business Profile, so fill THAT out first (legal name, EIN, address, business email). Watch the traps: each step only saves when you hit Continue; the industry list needs scrolling; the region checkbox is a styled label.

Fix your website BEFORE the campaign step

Your site must show your real business info, plus a privacy policy stating mobile info is never shared for marketing, and terms with STOP/HELP and message-rate language. A 'coming soon' page = automatic rejection.

Register the campaign

Low Volume conversational fits most agents. Describe how people opt in, paste sample messages including an opt-out line. Fees: ~$24.50 one-time (incl. fast-track) + up to $11.03/mo carrier passthrough — charged when you submit.

Submit, monitor, fix

Fast-track review runs ~3 business days. Check the Trust Center daily; rejections almost always cite the website — fix and resubmit the same day.

Test it live

Once approved: text yourself, then reply STOP (confirm it suppresses) and HELP (confirm the auto-reply). Now you're carrier-legal.

The honest math

Doing it yourself

  • Time: roughly 4–6 hours (first time) (first time, following this guide)
  • Hard costs: $24.50 + up to $11.03/mo carrier fees
  • You own every step — and every retry if something gets rejected or misfires.

A2P Setup — done for you

$197
  • Live in about 1 week — we handle every step on this page for you
  • Built, tested and confirmed working before we hand it back
  • Card, Klarna or Afterpay
See the service